Terms and Conditions
Effective from 1 June 2026 · Version 1.1
Contents
Preamble
These Terms and Conditions (“Terms“) set out the terms on which Cliqsales International Limited provides its products and services to clients — entrepreneurs and businesses seeking to integrate artificial intelligence and modern marketing, sales and operations tools into their business.
These Terms constitute the framework agreement between us and you. The specific terms for individual products (Accelerator, AI Team Done-For-You, AI Platform, Mastermind community, Summit, AI Team — standalone subscription) are set out in Appendices A–F, which form an integral part of these Terms.
Please read these Terms and the relevant Appendix carefully before placing an order.
1. Definitions
For the purposes of these Terms, the following terms shall have the meanings set out below (unless the context requires otherwise):
1.1 “Cliqsales”, “we”, “us”, or “Provider” — Cliqsales International Limited, a private company limited by shares incorporated in Ireland, CRO number 793862, registered office at Office 2, 12a Lower Main Street, Lucan, Dublin K78 X5P8, Ireland.
1.2 “Client”, “you”, or “Customer” — a business client (sole trader, partnership, company or other legal entity) acting in the course of trade or business who orders any of our Products. Consumer participation is permitted only for the Products specified in Appendix E (Summit).
1.3 “Consumer” — a natural person acting outside the scope of their trade, business or profession, as defined in the Consumer Rights Act 2022 (Ireland). Consumer status applies exclusively to Products under Appendix E.
1.4 “Contract” — the contractual relationship concluded between Cliqsales and the Client, consisting of these Terms, the relevant Appendix for the ordered Product, and the Order. Where a separate written agreement exists, it shall take precedence.
1.5 “Product” — any of the following Cliqsales products or services:
- Appendix A: AI Transformation Accelerator™ (Standard / Pro) — 7-week guided programme
- Appendix B: AI Team Done-For-You — done-for-you implementation service
- Appendix C: Cliqsales AI Platform — B2B SaaS (GoHighLevel infrastructure)
- Appendix D: AI Transformation Mastermind — annual mentoring community
- Appendix E: AI Transformation Summit — free participation + paid VIP variants
- Appendix F: Cliqsales AI Team — standalone software subscription (SaaS on Hetzner EU)
1.6 “Order” — the Client’s offer to enter into a Contract, submitted typically via the online order form on Cliqsales Websites, by email, or by telephone.
1.7 “Cliqsales Websites” — the websites operated by Cliqsales, including without limitation cliqsales.com, accelerator.cliqsales.com, ai-summit.com and related subdomains.
1.8 “AI Agent”, “Cliqsales AI Team” or “AI Team” (as a software) — the proprietary software product based on artificial intelligence technology that Cliqsales develops and licenses to the Client. The Cliqsales AI Team is delivered to the Client as a SaaS service hosted on Cliqsales’ own server infrastructure (Hetzner data centres in the European Union); Cliqsales develops, maintains and operates the software and the underlying servers. The Client receives the Cliqsales AI Team as a standalone subscription under Appendix F (or as part of a bundle that includes Appendix F — typically with the Accelerator or AI Team Done-For-You). For this reason Cliqsales acts as the Client’s processor of personal data under Article 28 GDPR for the Cliqsales AI Team software (Appendix F) and the AI Platform (Appendix C).
1.8.1 “AI Team Done-For-You” — the done-for-you implementation service under Appendix B, in which Cliqsales’ AI Solutions Engineer builds and configures the Cliqsales AI Team on the Client’s behalf and develops bespoke Custom Skills. This is a service, not the software itself; Cliqsales also acts as a processor under Article 28 GDPR during the delivery of this service.
1.9 “AI Outputs” — any content created by AI Agents in the course of the Client’s use of the Product (texts, images, videos, documents, presentations, data schemas, etc.).
1.10 “Custom Skill” — a specialised AI Agent capability developed bespoke for the Client under the AI Team Done-For-You product (Appendix B).
1.11 “Confidential Information” — all non-public information that the parties exchange in connection with the Contract — business strategy, know-how, financial data, client data, technical information, the source content of Custom Skills.
1.12 “DPA” — the Data Processing Agreement between Cliqsales and the Client within the meaning of Article 28 GDPR, applicable whenever Cliqsales processes the personal data of third parties (the Client’s customers, contacts, employees) on the Client’s behalf.
1.13 “GDPR” — Regulation (EU) 2016/679 (General Data Protection Regulation), as supplemented by the Irish Data Protection Act 2018.
1.14 “AI Act” — Regulation (EU) 2024/1689 laying down harmonised rules on artificial intelligence.
1.15 “DSA” — Regulation (EU) 2022/2065 (Digital Services Act).
1.16 “Business Day” — any day other than a Saturday, Sunday or public holiday in the Republic of Ireland.
1.17 “UK GDPR” — the United Kingdom General Data Protection Regulation, being the GDPR as it forms part of the law of England and Wales, Scotland and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018, as amended by the Data Protection Act 2018 (UK) and supplementary legislation. For Clients established in the UK, references in these Terms to the GDPR are read as references to the UK GDPR where context requires.
2. Scope and language
2.1 These Terms apply to the English-language market (Ireland, United Kingdom, United States, Australia, New Zealand, Canada and other English-speaking jurisdictions) and are drafted in English. Czech-market contracts are governed by separate Terms entered into with the Czech operating entity. Spanish-language contracts are governed by separate Terms in Spanish.
2.2 These Terms are intended primarily for businesses (B2B) within the meaning of the Consumer Rights Act 2022 (Ireland) and equivalent legislation in your jurisdiction. Consumer participation is permitted only for the Products under Appendix E (Summit), in which case mandatory consumer protection law applies notwithstanding any contrary provision herein.
2.3 UK Clients. For Clients established in the United Kingdom, the data protection framework is the UK GDPR and the Data Protection Act 2018 (UK), supervised by the Information Commissioner’s Office (ICO). International transfers of personal data between the EU/EEA and the United Kingdom are covered by the EU adequacy decision of 28 June 2021 (currently in force, subject to its periodic review). Cliqsales’ DPA applies mutatis mutandis and references to GDPR are read together with the UK GDPR equivalent provisions. Where the Client is a UK Consumer, the Consumer Rights Act 2015 (UK) and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK) also apply.
2.4 US Clients. For Clients established in the United States, applicable state and federal law may impose additional obligations on data, privacy and marketing (including the CAN-SPAM Act, TCPA, and state-level privacy laws such as CCPA/CPRA in California). The Client is responsible for compliance with such laws in respect of its end customers.
3. Formation of the Contract
3.1 Offer
All information about Products on the Cliqsales Websites (descriptions, prices, marketing) constitutes an invitation to treat and not a binding offer. The Client’s binding offer is made by submitting the Order.
3.2 Methods of placing an Order
The Client may place an Order by:
- online completing and submitting the order form on the relevant Cliqsales Website (e.g.
go.cliqsales.com); - email to our sales team;
- telephone (subsequently confirmed by email);
- signing a separate written agreement.
3.3 Acceptance and conclusion
The Contract is concluded at the moment when:
- Cliqsales confirms the Order by email (order summary + link to these Terms and the relevant Appendix); or
- the Client pays the price (or the first instalment) — whichever occurs first.
3.4 Form and archiving
The Contract is concluded electronically in English. Cliqsales retains the Contract for the period required by applicable law and shall provide the Client with a copy on request, in accordance with the Electronic Commerce Act 2000 (Ireland).
3.5 Communications
- Client → Cliqsales: notices to be sent to
info@cliqsales.com(general / privacy),support@cliqsales.com(operational support),sales@cliqsales.com(commercial). The address published in the website footer shall always prevail. - Cliqsales → Client: notices are sent to the email address provided in the Order. The Client undertakes to keep this address current. A notice is deemed delivered three (3) business days after dispatch to the stated email, unless the sender has actual knowledge of non-delivery (e.g. NDR). On proven non-delivery, the parties shall promptly agree an alternative communication channel.
4. Price and payment
4.1 Prices
Prices for Products are stated on the Cliqsales Websites or in an individual quotation provided to the Client. Unless stated otherwise, prices for business clients are exclusive of VAT.
4.2 Currency
Cliqsales invoices in euro (EUR) or US dollars (USD) at the Client’s election in the Order. Conversion between currencies is performed at the European Central Bank reference rate on the invoice date.
4.3 VAT and tax treatment
4.3.1 Cliqsales is established in Ireland and registered for Irish VAT. The applicable VAT treatment depends on the Client’s status and location:
- Business client established in Ireland: invoiced with Irish VAT at the standard rate (currently 23%).
- Business client established in another EU Member State (B2B): reverse charge applies under Article 196 of Directive 2006/112/EC; invoice issued without VAT; the Client accounts for VAT in its home Member State.
- Business client established outside the EU (B2B): generally treated as an export of services; invoice issued without Irish VAT. Local taxes may apply in the Client’s jurisdiction.
- Consumer (Appendix E only): Cliqsales accounts for VAT at the rate applicable to the Consumer’s place of supply via the One-Stop-Shop (OSS) scheme.
4.3.2 The Client is responsible for providing accurate VAT identification details where applicable. Incorrect or missing VAT details may result in invoices being reissued with Irish VAT charged.
4.4 Payment methods
- Bank transfer to the account specified on the invoice;
- Online card payment via the Stripe payment gateway;
- Instalment plan (typically 3 instalments) — as specified in the relevant Appendix for the Product.
4.5 Due date and consequences of late payment
- Invoice due date: 14 days from issue, unless stated otherwise.
- On late payment, the Client shall pay statutory interest under the European Communities (Late Payment in Commercial Transactions) Regulations 2012 (S.I. 580/2012), and Cliqsales is entitled to suspend access to the Product until payment is received.
- For instalment plans, late payment of any one instalment by more than 14 days renders the entire remaining balance immediately due and payable.
4.6 Tax invoices
Cliqsales shall issue a VAT invoice in accordance with the applicable Irish VAT rules.
5. Scope of supply
5.1 General
Cliqsales undertakes to deliver the Product to the Client in the scope and quality set out in the relevant Appendix. Specific deliverables, schedule and parameters are defined in the Appendix for the relevant Product.
5.2 Standards
The Product is provided with the reasonable care and skill expected of a professional supplier of AI and marketing solutions, in accordance with section 39 of the Sale of Goods and Supply of Services Act 1980 (Ireland) for business contracts and section 67 of the Consumer Rights Act 2022 for consumer contracts.
5.3 Methodology, not outcome
Cliqsales undertakes to deliver the Product in the agreed scope and quality. Given the nature of AI and marketing, however, Cliqsales does not guarantee specific business outcomes for the Client (revenue, lead volume, return on investment). Actual results depend on numerous factors outside Cliqsales’ control — in particular the Client’s own implementation approach, market, product, pricing and marketing budget. Marketing case studies (e.g. “3 people + AI = $X in 14 days”) are illustrative, not warranties.
5.4 Updates and evolution
Cliqsales reserves the right to continuously develop and update the Product — to add new features, improve existing ones, and retire outdated ones. We will give the Client at least 30 days’ notice by email of any material changes (removal of a significant feature, substantial price change). The Client may terminate the Contract without penalty within 14 days of such notice.
5.5 Service availability
Cliqsales strives for high availability of its services but, save where explicitly stated in an Appendix, does not provide a formal uptime SLA. Planned maintenance will be notified in advance; emergency outages will be addressed as quickly as possible. Specific provisions for the AI Platform are set out in Appendix C.
6. Client’s rights and obligations
6.1 The Client agrees:
6.1.1 To provide Cliqsales with accurate and complete information necessary for delivery of the Product (contact details, billing details, source materials — brand DNA, materials, access credentials to the Client’s tools).
6.1.2 To cooperate to the extent required by the Appendix for the relevant Product (attendance on calls, approvals, provision of materials).
6.1.3 To use the Product lawfully and ethically, in particular not to use it for:
- promoting pornography, violence, hatred, terrorism, cyberbullying;
- spam communications in breach of the ePrivacy Regulations 2011 (S.I. 336/2011) or the GDPR;
- fraudulent or misleading commercial practices in breach of the Consumer Protection Act 2007;
- infringing third-party rights (copyright, trademarks, personality rights);
- automated scraping or reverse engineering of Cliqsales services beyond the agreed scope.
6.1.4 To comply with the licence terms of third-party models included in the Product (OpenAI, Anthropic, Google etc.), as referenced in the documentation.
6.1.5 To report security incidents to info@cliqsales.com without undue delay.
6.1.6 To maintain confidentiality of access credentials, passwords and Cliqsales internal materials (lessons, templates, non-public documents).
6.2 The Client acknowledges:
6.2.1 AI Agents may make errors — the Client is responsible for reviewing and approving AI Outputs before using them externally (towards customers, partners, the public).
6.2.2 In providing the Product, Cliqsales relies on third-party models and infrastructure (OpenAI, Anthropic, Google, HighLevel, Cloudflare, etc.) — outage or change on the supplier’s side may temporarily affect functionality.
6.2.3 Some AI features process inputs and outputs in cloud infrastructure outside the EEA (typically the United States). Such transfers are protected by Standard Contractual Clauses and/or the EU-US Data Privacy Framework.
7. Ownership, AI and intellectual property
7.1 AI Outputs belong to the Client
7.1.1 The Client is the sole owner of all AI Outputs created in the course of the Client’s use of the Product — texts, images, videos, documents, presentations, brand DNA, lead magnets, advertising campaigns, code for websites and applications.
7.1.2 The Client has full commercial rights to use, modify, distribute and license the AI Outputs to third parties without any further consent of Cliqsales.
7.1.3 Cliqsales makes no claim to any share, royalty or other consideration in respect of revenue the Client generates from the AI Outputs.
7.2 Custom Skill (Appendix B) belongs to the Client
7.2.1 A Custom Skill developed under the AI Team Done-For-You product is the exclusive property of the Client. Cliqsales shall not include it in its general skill library, shall not transfer it to third parties, and shall not reuse it for any other client.
7.2.2 The exception covers general technical know-how and methodology that Cliqsales acquires in developing the Custom Skill, which Cliqsales may generalise and use in further development of its standard skills — provided that no specific know-how, data or identifying information of the Client is disclosed.
7.3 Cliqsales know-how and libraries remain with Cliqsales
7.3.1 Cliqsales retains all rights in:
- its own platform (Cliqsales AI Platform);
- its standard AI Agents and templates (Cliqsales AI Team);
- its skill library (
cs-skills); - educational materials, presentations, manuals, templates;
- documentation, design and the Cliqsales brand.
7.3.2 The Client is granted a non-exclusive, non-transferable licence to use these materials for the duration of the Contract to the extent necessary to use the ordered Product. The licence terminates on termination of the Contract (save for AI Outputs and Custom Skills, which remain with the Client).
7.4 Third-party materials
In delivering the Product, Cliqsales uses third-party models and services (OpenAI, Anthropic, HighLevel, etc.). Their terms of use apply to the Client and the Client agrees to comply with them. Current links are provided in the documentation.
7.5 Use as a reference
7.5.1 Cliqsales is entitled to use anonymised AI Outputs and general insights from work with the Client as case studies, product demonstrations, or marketing materials — always without identifying the Client and without disclosing Confidential Information.
7.5.2 The Client may opt out of such use by email to info@cliqsales.com. Opt-out does not have retrospective effect on materials already published but Cliqsales shall remove them from future campaigns.
7.5.3 Use of the Client’s name, logo and quotation in marketing materials shall only occur with the Client’s prior written (including email) consent.
8. Confidentiality
8.1 Confidentiality undertaking
Each party undertakes:
- to maintain confidentiality of the other party’s Confidential Information;
- to use it only for the purposes of the Contract;
- not to disclose it to any third party without the other party’s prior written consent.
8.2 Exceptions
The duty of confidentiality does not apply to information which:
- is publicly available (without breach of the Contract);
- the party lawfully obtained from a third party without obligation of confidentiality;
- the party independently developed without use of the other party’s Confidential Information;
- must be disclosed pursuant to law, court order or order of a public authority (in which case the other party shall be notified in advance).
8.3 Duration
The confidentiality obligation survives for the duration of the Contract and five (5) years thereafter. Information amounting to a trade secret remains confidential for as long as it retains that status under applicable law.
8.4 Liquidated damages
The parties acknowledge that breach of the confidentiality obligation in clause 8.1 is likely to cause loss that is difficult to quantify precisely (reputational harm, loss of competitive advantage, third-party claims). The parties therefore agree that liquidated damages in the amount specified in the relevant individual Order or agreement represent a genuine pre-estimate of the minimum loss likely to be suffered by the affected party in such circumstances, and are commercially justified to protect the affected party’s legitimate interest in maintaining confidentiality.
Where no amount is specified, the parties shall negotiate liquidated damages in good faith having regard to the materiality of the breach. Nothing in this clause limits the affected party’s right to seek injunctive or equitable relief.
9. Liability
9.1 Cliqsales’ liability
9.1.1 Cliqsales is liable for damage caused by breach of the Contract, except where it proves that the breach was caused by force majeure or by the act of the Client or a third party which Cliqsales could not have prevented.
9.1.2 Cap on liability. Cliqsales’ total aggregate liability under any single Contract or in connection therewith is limited to twice (2×) the price paid by the Client for the relevant Product in the preceding 12 months. This cap does not apply where the law does not permit such limitation — in particular for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability which cannot lawfully be limited or excluded under Irish law.
9.1.3 Cliqsales shall not be liable for indirect, consequential or special losses (loss of profit, loss of business opportunity, loss of goodwill, loss of data caused by the Client or a third party) to the extent permitted by Irish law.
9.2 Liability for AI Outputs
9.2.1 Cliqsales does not warrant the accuracy, suitability or error-free nature of specific AI Outputs. AI is a technology that may make mistakes, hallucinate, or produce content that does not correspond to reality.
9.2.2 The Client is obliged to review AI Outputs before any external use — in particular for factual accuracy, compliance with applicable law (copyright, advertising law, GDPR towards the Client’s own contacts), and consistency with the Client’s brand identity.
9.2.3 Cliqsales shall not be liable for damage arising from incorrect or uncontrolled use of AI Outputs by the Client (e.g. publication of inaccurate content, copyright infringement, misleading advertising).
9.3 Liability for third parties
Cliqsales shall not be liable for outage, change or discontinuation of services by third-party suppliers (OpenAI, Anthropic, Google, HighLevel, Cloudflare, telecom operators, etc.) — over whose operations Cliqsales has no control. Where an outage materially affects functionality of the Product, Cliqsales shall use reasonable endeavours to provide an alternative and, for prolonged outage (over 14 days), shall offer a proportionate compensation by agreement.
9.4 Force majeure
Neither party shall be liable for failure to perform caused by force majeure — events outside its reasonable control, including without limitation natural disasters, war, pandemic, energy outage, large-scale internet infrastructure attack, public authority order. The parties shall notify each other of force majeure without undue delay.
9.5 Client’s insurance
Cliqsales recommends that the Client maintain its own cyber risk insurance and professional indemnity cover for comprehensive protection.
9.6 Availability and support
AI Team application availability. The Cliqsales AI Team software (Appendices B and F) runs on Hetzner Online GmbH infrastructure providing a 99.9% monthly uptime SLA at the VPS level. Cliqsales actively monitors the application layer and strives to maintain this level of availability. The 99.9% reference is not a contractual financial penalty at the Standard tier — a formal application SLA with service credits, RPO/RTO guarantees and defined response times is reserved for the Enterprise tier (see F6.3).
AI Platform availability (Appendix C) is partially subject to the platform provider’s terms (HighLevel Inc. / GoHighLevel) and is described in Appendix C.
Support. The standard response time of technical support (support@cliqsales.com) is within 1 business day, Monday–Friday 09:00–17:00 CET/CEST, excluding public holidays in the Republic of Ireland. Planned maintenance is announced with at least 48 hours’ notice.
Enterprise tier in preparation. For Customers with higher availability requirements, Cliqsales is preparing an Enterprise tier — until launch, custom SLA parameters can be agreed via an individual Master Service Agreement (contact: enterprise@cliqsales.com).
10. Termination
10.1 Termination by agreement
The Contract may be terminated at any time by written agreement of the parties.
10.2 Termination by notice
Where the Contract is for an indefinite term (e.g. monthly AI Platform subscription), either party may terminate by written notice with 30 days’ notice period, beginning on the first day of the month following service of the notice.
Contracts for a fixed 12-month term (Appendix D — Mastermind; Appendix F annual variant — AI Team) cannot be terminated early with refund as a rule; exceptions and grounds are set out in the relevant Appendix.
10.3 Termination for breach
Either party may terminate the Contract by notice where the other party is in material breach of the Contract and fails to remedy the breach within 15 days of written demand.
Material breach by the Client includes in particular:
- payment default exceeding 30 days;
- breach of clause 6.1 (prohibited use);
- breach of confidentiality.
Material breach by Cliqsales includes in particular:
- prolonged non-provision of the Product (over 30 days);
- serious breach of confidentiality.
10.4 Contractual money-back guarantees (varies by Product)
Cliqsales offers a contractual money-back guarantee for selected Products. The duration of the guarantee differs by Product:
| Product | Guarantee period | Detail in Appendix |
|---|---|---|
| AI Transformation Accelerator™ (Standard / Pro) | 14 days from conclusion of Contract | Appendix A clause A3 |
| AI Team Done-For-You | 7 days from conclusion of Contract | Appendix B clause B7 |
| AI Transformation Mastermind | 14 days from conclusion of Contract | Appendix D clause D5 |
Reason for the shorter period under AI Team Done-For-You: It is a done-for-you service where the AI Solutions Engineer commences work immediately after Contract conclusion (kick-off call, brand DNA preparation, engineer capacity reservation). After one week, specialised work has been performed that cannot be undone.
Common terms of all guarantees:
- The Client may terminate the Contract in writing (including by email to
info@cliqsales.com) without giving a reason. - Cliqsales shall refund the price paid within 14 days of receipt of termination, to the account from which payment was made.
For other Products the contractual money-back guarantee does NOT apply:
| Product | Instead of a guarantee | Detail in Appendix |
|---|---|---|
| AI Platform (Appendix C) | 14-day free trial before paid subscription activates | Appendix C clause C3 |
| AI Team — standalone subscription (Appendix F) | No money-back guarantee; the Client may cancel at any time per F3.3 (ends at the end of the current paid period without further charge) | Appendix F clause F4 |
| Summit (Appendix E) | B2C 14-day statutory right of withdrawal under regulation 13 of S.I. 484/2013 for Summit VIP variants | Appendix E |
The guarantee is a contractual benefit beyond statutory rights; it does not affect any Consumer rights under the Consumer Rights Act 2022 (Ireland) where applicable.
10.5 Consumer right of withdrawal (Appendix E only)
Where the Client enters into the Contract as a Consumer (permitted only for the Products under Appendix E), the right of withdrawal under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 (S.I. 484/2013) implementing Directive 2011/83/EU applies — in particular:
- the right to withdraw from a distance Contract within 14 days without giving a reason;
- exceptions for digital content supplied with the Consumer’s prior express consent before expiry of the withdrawal period.
Detail is provided in Appendix E.
10.6 Effects of termination
On termination of the Contract:
- the Client loses access to the Product (save for permanent AI Outputs and Custom Skills — see clause 7);
- Cliqsales shall provide the Client with an opportunity to export their data in a structured format (CSV/JSON) — typically within 30 days of termination;
- the parties shall finalise any outstanding payments and refunds within 30 days;
- the provisions on confidentiality, intellectual property, limitation of liability and jurisdiction survive termination.
11. Data protection
11.1 Client’s personal data
Cliqsales’ processing of personal data about the Client itself (contact details, billing, product usage) is governed by the Privacy Policy.
11.2 Third-party data (AI Team Done-For-You — Appendix B, AI Platform — Appendix C, Cliqsales AI Team — Appendix F)
Where the Client uses the Product to process personal data of its own customers or contacts, the Client acts as controller and Cliqsales as processor within the meaning of Article 28 GDPR. The relationship is governed by a separate Data Processing Agreement (DPA) available at cliqsales.com/dpa/.
Service architecture:
- For the AI Platform (Appendix C), the Software and the Customer Data are hosted in HighLevel Inc.’s infrastructure (GoHighLevel, USA).
- For the Cliqsales AI Team (Appendix F, and as part of bundles that include it), the Software runs on Cliqsales’ own infrastructure hosted at Hetzner Online GmbH (Germany, EU/EEA). Each Customer has a dedicated SaaS instance. As the Software developer and operator, Cliqsales personnel may technically access the Customer’s instance for the purposes of Software management (deployment, maintenance, bug fixes, technical support); Cliqsales personnel are bound by confidentiality (clause 8) and the DPA.
Incorporation by reference. By concluding the Contract under these Terms, the Client simultaneously enters into the DPA to the extent that Cliqsales processes personal data on behalf of the Client. The DPA forms an integral part of the Contract and is valid without physical signature — acceptance of these Terms is sufficient for its effect.
Signed copy on request. For Clients who, due to internal compliance, audit or certification requirements (ISO 27001, SOC 2, etc.) require a separately signed DPA, Cliqsales will issue one on request as a signed document. Requests at info@cliqsales.com.
Scope. The DPA applies to services in which Cliqsales acts as a processor:
- AI Team Done-For-You (Appendix B) — Cliqsales’ Engineer accesses and processes the Client’s data during the build;
- AI Platform (Appendix C) — Cliqsales hosts the Client’s data on the HighLevel infrastructure;
- Cliqsales AI Team software subscription (Appendix F) — delivered as SaaS on Cliqsales’ own server infrastructure (Hetzner, EU); Cliqsales develops, maintains and operates the software and the underlying servers.
The DPA does not apply to: the Accelerator (Appendix A — no Cliqsales access to the Client’s third-party data), the Mastermind community (Appendix D — Zoom mentoring calls and community only, no data processing on behalf of the Client), or the Summit (Appendix E).
11.3 Cookies
The rules on cookies are set out in the Cookie Policy.
12. Changes to these Terms
12.1 Cliqsales reserves the right to unilaterally amend these Terms. The Client shall be notified of material changes:
- by email at least 30 days before the changes take effect;
- by notification in the platform or on the Cliqsales Website.
12.2 If the Client does not agree to the changes, the Client may terminate the Contract without penalty — termination must be served before the changes take effect. For business Clients, where no objection or termination is received before the effective date, the Client shall be deemed to have accepted the changes.
12.2.1 For Consumer Clients (Appendix E), no amendment to these Terms shall be binding without the Consumer’s explicit acceptance, in compliance with the European Communities (Unfair Terms in Consumer Contracts) Regulations 1995 (S.I. 27/1995) and the Consumer Rights Act 2022. Where a material amendment is proposed, the Consumer shall be presented with the new Terms and shall actively accept them by tick-box or equivalent affirmative action before the amendment takes effect for that Consumer.
12.3 The current version of these Terms is always available at cliqsales.com/terms-and-conditions/.
13. Complaints and dispute resolution
13.1 Complaints
The Client shall submit any complaints, claims or grievances to info@cliqsales.com. Cliqsales shall respond without undue delay, no later than within 30 days.
13.2 Amicable resolution
Before commencing any legal proceedings, the parties undertake to attempt amicable resolution — typically by 30-day negotiation (in person, by telephone or by email).
13.3 Consumer disputes (EU Consumers under Appendix E)
Where the Client entered into the Contract as a Consumer (Appendix E), the Client is entitled to use the Online Dispute Resolution platform of the European Commission — ec.europa.eu/consumers/odr. The Client may also lodge a complaint with the Competition and Consumer Protection Commission (CCPC) at ccpc.ie.
14. Final provisions
14.1 Governing law and jurisdiction
The Contract and these Terms are governed by Irish law, excluding conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods. Any disputes shall be resolved by the courts of Ireland, with exclusive jurisdiction conferred on the Irish courts. The Client agrees to submit to such jurisdiction.
For Consumer Clients (Appendix E), nothing in this clause derogates from the Consumer’s right to bring proceedings in the courts of their habitual residence, as required by Article 18 of Regulation (EU) 1215/2012 (Brussels I Recast).
14.2 Severability
If any provision of these Terms is held to be invalid, ineffective or unenforceable, the remaining provisions remain in force. The parties undertake to replace the invalid provision with one as close as possible to its meaning and economic purpose.
14.3 Hierarchy of documents
In the event of conflict between:
- these Terms,
- the relevant Appendix (A–F),
- an individual written agreement entered into with the Client,
the individual agreement prevails, followed by the Appendix, followed by these Terms.
14.4 Assignment
The Client may not assign its rights or obligations under the Contract to a third party without Cliqsales’ prior written consent. Cliqsales may assign the Contract in the context of restructuring or sale of business — always ensuring continuity of protection for the Client.
14.5 No waiver
Failure or delay by either party in exercising any right under the Contract shall not constitute a waiver of that right.
14.6 Language
The Contract is concluded in English. In the event of conflict between the English version and any translation, the English version prevails.
14.7 Entire agreement
These Terms (together with the relevant Appendix and the Order) constitute the entire agreement between the parties relating to the subject matter and supersede any prior representations, agreements or understandings, save for fraudulent misrepresentation.
14.8 Effective date
These Terms take effect on 1 June 2026 and replace any previous terms and conditions of Cliqsales for the English-language market.
Cliqsales International Limited
Office 2, 12a Lower Main Street, Lucan, Dublin K78 X5P8, Ireland
CRO number: 793862
info@cliqsales.com · support@cliqsales.com · sales@cliqsales.com