Appendix B — AI Team Done-For-You
Effective from 1 June 2026 · Version 1.1
Contents
To the Terms and Conditions of Cliqsales. This Appendix B sets out the specific terms for the AI Team Done-For-You — a done-for-you service in which Cliqsales, through an AI Solutions Engineer, deploys a complete AI team for the Client in 7 weeks. On matters not regulated by this Appendix, the Terms apply.
Bundled Products. The AI Team Done-For-You bundle typically includes 12 months of the Cliqsales AI Team software subscription — the underlying SaaS terms are governed by Appendix F. The bundle may also include the AI Platform (Appendix C) and the Mastermind community (Appendix D) — each remains governed by its own Appendix.
B1. Scope of supply (services contract)
B1.1 Nature of the contract
The relationship between Cliqsales and the Client under this Appendix constitutes a contract for the supply of services under Part IV of the Sale of Goods and Supply of Services Act 1980 (Ireland), combined with an assignment of copyright under section 39 of the Copyright and Related Rights Act 2000 (Ireland) in respect of the Custom Skill.
Cliqsales undertakes to perform the service — deployment of the Client’s complete AI team — at its own responsibility and using its own (or sub-contracted) resources, with reasonable care and skill as implied by section 39 of the Sale of Goods and Supply of Services Act 1980. The Client undertakes to accept the deliverables and pay the price.
B1.2 Scope of the service
The service covers 7 weeks of AI Solutions Engineer activity with the following content (detail in the internal SOP for each week):
| Week | Deliverable |
|---|---|
| 1 | Onboarding, AI Team setup, AI CEO, Brand DNA, Product DNA, AI Data Center (LLM wiki) |
| 2 | AI Marketer activation, Brand Kit (24 outputs), presentation, lead magnet |
| 3 | Ad accounts, ad pipeline (40 banners + ad copy + video + Meta Ads drafts), social, email |
| 4 | CRM Pipeline customisation, AIQ personalisation (strategy + Landing page + quiz + sales page + follow-up) |
| 5 | Additional sales skills, Fireflies integration, e-shop integration, Upsell/Cross-sell |
| 6 | Operations: AI COO, Assistant, Finance Manager, Customer Manager, Data Analyst |
| 7 | Bespoke dashboard, Custom Skill for the Client, handover, final documentation (within the scope defined in Section B9.5) |
B1.3 What the Client receives in addition to the service
In addition to the result of the 7-week Engineer work, the Client receives the following bundled Products, each governed by its own Appendix:
- Cliqsales AI Team — 12-month software subscription — governed by Appendix F (SaaS on Cliqsales’ Hetzner infrastructure, EU)
- Cliqsales AI Platform — 12 months — governed by Appendix C (GoHighLevel-based SaaS)
- AI Transformation Mastermind — 12 months — governed by Appendix D (weekly Zoom mentoring + community)
- Accelerator workshop recordings — as included in the Accelerator (Appendix A) where the AI Team Done-For-You is sold together with the Accelerator
- Dedicated technical support throughout the 12-month period
- Bespoke business dashboards built by the Engineer
- Custom Skill developed bespoke by the Engineer (typically in Week 7) — the Client’s IP under B5 below
B2. Price, payment and invoicing
B2.1 Price
The current price is always available on the Cliqsales Websites (in particular go.cliqsales.com) and in the individual offer made to the Client. The binding price is the price stated in the Order confirmation. Prices for businesses are exclusive of VAT.
Payment may be made either in one sum or by instalment plan (typically 3 instalments) per the schedule in B2.2 below.
B2.2 Payment
| Instalment | Due date | Covers |
|---|---|---|
| 1st instalment | On Contract conclusion | Weeks 1–3 |
| 2nd instalment | Within 30 days of 1st instalment | Weeks 4–5 |
| 3rd instalment | Within 60 days of 1st instalment | Weeks 6–7 and handover |
Where paid in one sum, the entire price is payable within 14 days of Contract conclusion.
B2.3 Tax invoices
Cliqsales shall issue a VAT invoice for each instalment in accordance with the applicable Irish VAT rules.
B3. Client’s cooperation (critical condition)
B3.1 What the Client must provide
The service cannot be performed without the Client’s active cooperation. The Client undertakes:
B3.1.1 To attend weekly calls with the Engineer (typically 30–60 minutes per week, Mon–Fri during business hours).
B3.1.2 To provide source materials on the agreed dates — typically:
- Week 1: brand DNA questionnaire, access to existing materials, email addresses for the AI Team;
- Week 2: own photographs, logos, preferred styles where relevant;
- Week 3: access to advertising accounts (Meta, Google), list of topic areas;
- Week 4: existing contact database (CSV), description of the sales process, top 3 objections, price list;
- Week 5: Fireflies account, e-shop access (if applicable);
- Week 6: accounting / billing source data (if the Client wishes to integrate), team structures;
- Week 7: feedback on all deliverables to date.
B3.1.3 To approve the Engineer’s deliverables at the milestones in B4.1 — approval must not be unreasonably withheld or delayed.
B3.1.4 To set up its own accounts with third-party suppliers (OpenRouter, FAL, ChatGPT/Claude subscriptions, Stripe, Fireflies, Meta Ads, Google Ads, etc.) — the Engineer guides the Client, but the Client enters payment card details itself.
B3.1.5 To ensure that the Client’s collaborators and persons with access to systems are bound by confidentiality to a standard corresponding to Terms clause 8.
B3.2 Consequences of non-delivery
Where the Client fails to provide materials, access or approvals on the agreed dates, the schedule shifts accordingly. Cliqsales reserves the right:
- to extend the engagement by the same period for which the Client is in delay;
- where Client delay exceeds 30 days from the agreed date, to suspend work;
- where Client delay exceeds 60 days from Contract conclusion, to terminate the Contract — in which case Cliqsales is entitled to payment for work already performed (a fee pro rata to the number of weeks of services delivered).
B4. Acceptance and handover
B4.1 Weekly acceptance
At the end of each week the Engineer shall provide the Client with a weekly email report summarising the deliverables and providing links. Within 5 business days the Client undertakes to:
- receive and test the deliverables;
- approve by email (“I agree with the Week X deliverables”);
- or submit specific reservations with a description of what needs to be amended.
Silence by the Client after 5 business days is deemed acceptance of the deliverables.
B4.2 Final handover (after Week 7)
After Week 7 the Engineer shall prepare a final handoff document — a summary of all delivered outputs, accesses, Custom Skills, dashboards and recommendations for ongoing operation. The Client shall accept it within 14 days in the same manner as weekly acceptance.
B4.3 Defects claim
Where the Client identifies a defect in the service after acceptance, the Client may notify Cliqsales within 60 days of final acceptance at info@cliqsales.com. Cliqsales shall remedy the defects free of charge within a reasonable period, where they constitute service defects (as opposed to a change of scope).
B5. Custom Skill — IP and licence
B5.1 Client’s ownership
A Custom Skill developed for the Client in Week 7 (or earlier) is the exclusive property of the Client.
B5.1.1 Cliqsales assigns to the Client all copyright in the Custom Skill under section 39 of the Copyright and Related Rights Act 2000 (Ireland), together with all related intellectual property rights and any other proprietary rights, without time, territorial or substantive limitation. The Client is entitled to further develop, modify, license to third parties and assign the Custom Skill.
B5.1.2 Cliqsales shall not include the Custom Skill in its general library (cs-skills), shall not transfer it or grant a licence to any third party and shall not reuse it when working for any other client.
B5.1.3 The Client receives the full source code and documentation of the Custom Skill as part of the final handover (Week 7).
B5.2 Dependencies and libraries
In operation the Custom Skill relies on:
- the base
cs-skillslibrary of Cliqsales (general skills); - third-party AI models (OpenAI, Anthropic, Google, etc.);
- the runtime environment of the AI Team (OpenClaw + the Cliqsales overlay).
These dependencies remain the property of Cliqsales (or third parties); the Client receives a non-exclusive licence for the duration of the Cliqsales AI Team subscription (Appendix F). After the subscription ends, the Client has:
- the right to retain and use the Custom Skill in another environment (source code export);
- dependencies on
cs-skillsand the Cliqsales overlay cease to apply — the Client must arrange an alternative runtime (renewed subscription per Appendix F, or an alternative such as OpenClaw open-source).
B5.3 Anonymised insights of Cliqsales
In developing the Custom Skill, Cliqsales may acquire general technical insights (procedures, solution patterns, best practices). These anonymised insights (without specific Client know-how, data or identifying information) may be used by Cliqsales in developing its standard skills — in no event in a way that would allow reconstruction of the original solution or source code of the Custom Skill.
B6. Cliqsales’ rights and obligations
B6.1 Cliqsales undertakes:
B6.1.1 To perform the service with reasonable care and skill (section 39 of the Sale of Goods and Supply of Services Act 1980) through a qualified AI Solutions Engineer and using current know-how.
B6.1.2 To adhere to the agreed schedule (subject to delays caused by the Client or force majeure).
B6.1.3 To communicate continuously — weekly call, weekly email report, ad hoc communication via WhatsApp.
B6.1.4 To ensure that the Engineer and any sub-contractors are bound by confidentiality to a standard corresponding to Terms clause 8.
B6.1.5 Not to access Client data beyond the scope necessary to perform the service.
B6.1.6 Following final acceptance, to provide dedicated technical support for 12 months at support@cliqsales.com and WhatsApp.
B6.2 Sub-contractors
Cliqsales is entitled to use sub-contractors (e.g. video, design specialists) — but remains fully liable to the Client for their work and for compliance with the confidentiality undertaking.
B6.3 Change of Engineer
Cliqsales reserves the right to change the assigned Engineer during the engagement (due to illness, leave, departure). In such case it shall ensure smooth handover between Engineers without impact on the schedule.
B7. 7-day money-back guarantee
B7.1 Principle
The AI Team Done-For-You product is subject to a 7-day contractual money-back guarantee:
- Withdrawal within 7 days of Contract conclusion.
- Refund of the 1st instalment paid within 14 days of withdrawal to the account from which payment was made.
- Conditional on active engagement (kick-off call, provision of materials).
B7.2 Reason for the shorter period than the Accelerator
Unlike the Accelerator (where a 14-day guarantee applies — see Appendix A clause A3) the period for the AI Team Done-For-You is shorter — 7 days. Reason: this is a done-for-you service in which the AI Solutions Engineer begins work immediately after Contract conclusion (kick-off call, material gathering, brand DNA preparation, engineer capacity reservation). After 7 days substantial specialised work has been performed and infrastructure has been deployed; later withdrawal would impose disproportionate loss on Cliqsales.
B7.3 After expiry of the guarantee
After the 8th day the Contract is binding in full — the Client shall pay all instalments and Cliqsales shall perform the service.
B7.4 Early termination after 7 days
Where the Client requests termination after 7 days and before completion, the Client shall:
- pay the pro-rata portion of the price corresponding to the number of weeks performed + a one-off cancellation fee for releasing the engineer’s reserved capacity, in the amount set out in the Order or quotation;
- receive the deliverables created to date to the extent accepted by the Client;
- access to the bundled AI Team (Appendix F), AI Platform (Appendix C) and Mastermind (Appendix D) terminates (or is refunded pro-rata if not yet commenced);
- the Custom Skill is not completed.
B8. Force majeure and schedule shift
B8.1 Force majeure on Cliqsales’ side
In the event of force majeure (Terms clause 9.4) Cliqsales has the right to shift the schedule by the duration of the obstacle without penalty. It shall notify the Client without undue delay.
B8.2 Force majeure on the Client’s side
Where the Client is prevented from cooperating in the short term (up to 14 days) due to force majeure, the schedule shifts. Prolonged interruption (over 30 days) gives Cliqsales the right to suspend work and claim reasonable costs for engineer capacity reservation, as agreed in the Order or quotation.
B9. Specific matters
B9.1 Client tasks and payments to third parties
Some tasks (entering payment card details at OpenRouter, FAL, Stripe, ChatGPT/Claude subscriptions, etc.) are performed by the Client itself — the Engineer guides the Client, but payment information is entered exclusively by the Client. Cliqsales shall never enter the Client’s payment details into any system.
B9.2 Change of scope
Where during the engagement the Client requests an extension of scope (additional Custom Skills, integrations, dashboards beyond the original agreement), the parties shall agree a Change Order amending the price and schedule. Cliqsales shall not perform any extension without a Change Order.
B9.3 Engineer’s professional confidentiality
The Engineer has access to sensitive business data of the Client (customer data, financial information, strategy). Cliqsales ensures that the Engineer is bound by an internal confidentiality agreement with liquidated damages as specified in the Engineer’s confidentiality agreement.
B9.4 Insurance
Cliqsales maintains professional indemnity insurance for AI Solutions Engineer activity. Cover limits are available on request. (Note — recommended to confirm in line with B2B portfolio.)
B9.5 Scope and boundaries of the Custom Skill and dashboard (Week 7)
In Week 7, Cliqsales creates for the Client one (1) Custom Skill and one (1) custom dashboard. Based on the process and needs of the Client, Cliqsales proposes two to three (2–3) feasible variants of each, from which the Client selects one.
The Custom Skill and dashboard are delivered within the following scope:
- one coherent functional task (for the Custom Skill) / one dashboard with one topic — not a complex application, ERP system or a set of multiple independent functions;
- integration with at most two (2) systems that expose a publicly available REST API with authentication by API key or OAuth and with available documentation;
- data from tools already integrated during Weeks 1–6, or from tools to which the Client independently provides access;
- operation on the Client’s existing AI Team infrastructure — no entitlement to new infrastructure or to additional paid third-party services;
- execution frequency: manual trigger, scheduled task (cron) or webhook — not real-time processing or high-frequency processing.
The Custom Skill and dashboard do not include:
- integration with systems that do not expose a publicly available API (systems requiring screen-scraping, on-premise systems without remote access, systems where API access is conditional on individual partnership);
- autonomous execution of irreversible financial or legal actions (sending payments, entering into contracts) — such actions always require human confirmation;
- decisions with legal effects or similarly significant impact on the Client’s end customers (within the meaning of Article 22 GDPR) without ensuring human oversight;
- processing of special categories of personal data (health data, biometric data, etc.) without a separate legal assessment;
- solutions requiring security certifications or guarantees that Cliqsales does not provide as part of the service.
Requests exceeding the scope above are governed by Section B9.2 (Change of scope) — implemented only under an amendment to the Contract with adjustment of price and schedule.
This Appendix B forms an integral part of the Terms and Conditions of Cliqsales.
In the event of conflict between the Terms and this Appendix, this Appendix prevails on matters concerning the AI Team Done-For-You (Terms clause 14.3).